January Product Updates

January’s updates bring AI deeper into your daily operations and give you sharper visibility across safety, sustainability, and workplace management. Some are big, some are quieter, but each one makes the everyday a little easier to run. Here’s what we shipped this month.

Meet ATLAS: Your Ops Co-Pilot

ATLAS is the AI assistant for the Transport team built to answer those everyday “how does this work again?” questions instantly. From no-show rules and delay logic to scheduling permissions and policy checks, ATLAS pulls clear answers straight from your system and knowledge base. So no more back and forths with the account manager and support teams.

And this is just the start: ATLAS is getting smarter to help tackle real-time, dynamic operational questions soon!

AI-Powered Alert Triage

Safety alerts can arrive faster than any team can manually sort, and the urgent ones require immediate action. AI-powered triage now reviews incoming alerts and prioritizes them automatically, moving the most critical ones to the top. Even lean security teams stay ahead of what matters without getting buried in volume, so nothing urgent sits waiting in a queue.

Your Sustainability Command Center

The Sustainability Dashboard brings EV insights and ESG metrics into a single dashboard, organized across four sections covering usage, trips, on-duty vehicles, and more. Everything surfaces in seconds, so you get the full picture in one place.

Structured Tracking For Every Incident

Incidents can vary widely in nature, and having the right context is extremely important for understanding and acting on them. Now Ticket Management provides clearer classification between operational issues and accidents, along with additional details such as the source of information, police complaint status (if any), and driver ID. With more structured information captured upfront, reviews and reports are more meaningful and easier to manage.

Executive Booking Details Reach Just The Right People

When executives make travel bookings, assistants and representatives often need visibility to help coordinate plans. Now emails with booking details are automatically shared to the selected executive assistants or representatives at the time of booking. With configurable notifications and visibility across app, web, and reports, assistants stay informed without any manual forwarding or follow-ups.

More Comfort For When Trips Get Longer

Longer trips call for a little extra breathing room. This update automatically keeps one seat vacant in 4-seater cabs once a route crosses a configurable distance threshold to keep trips comfortable. The rule applies seamlessly during route planning, while still allowing manual overrides when needed, so comfort improves on longer journeys without disrupting operational flexibility.