Make your mark with MoveInSync

About the Role:

As a receptionist at MoveInSync’s HQ, you will be the first point of contact for our company. Your duties will include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

It is important to note that this job role requires you to be comfortable commuting to work on all working days.

What You’ll Do:

• Greeting visitors, answering phone calls, and handling basic inquiries.
• Assisting with administrative tasks, including scheduling appointments, maintaining records, and coordinating meetings.
• Responding to employee inquiries, complaints, and feedback to ensure employee satisfaction.
• Managing guest reservations and providing concierge services for a pleasant guest experience.
• Ensuring smooth functioning of front office operations, managing office supplies, and handling petty cash.
• Serving as a liaison between different departments and stakeholders, handling incoming and outgoing communication, and maintaining a professional image for the organization.
• Troubleshooting issues and escalating problems to relevant departments for quick resolution.
• Assisting employees with flight bookings, managing flight schedules, and processing flight cancellations and refunds.
• Handling hotel bookings for employees, including researching and selecting appropriate hotels, negotiating rates, making reservations, and managing changes or cancellations as needed.

What You'll Need:

• Proven work experience as a receptionist, front office representative, or similar role.
• Good telephone communication etiquettes.
• Organized and resourceful.
• Customer-focused and an active listener.
• Fast and eager learner with the ability to be proactive.
• Excellent organizational skills and the ability to multitask and prioritize tasks.
• Any Graduate qualification.
• Minimum 1-3 years of relevant experience.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Competitive salary.
• Free meals.

About the Role:

As MoveInSync continues to expand its operations, we are seeking a highly skilled Senior Backend Developer to spearhead our team of software engineers in the design, development, and maintenance of the microservices that constitute the backend services of MoveInSync SaaS products.

What You’ll Do:

• Lead a team of skilled software engineers to design, develop, and maintain the microservices that collectively comprise the backend services of WorkInSync SaaS products.
• Ensure that the backend services meet business requirements as well as non-functional requirements in areas such as performance, scalability, and reliability.
• Oversee all aspects of the software development lifecycle, from understanding requirements to designing solutions and delivering working products in the production environment.
• Collaborate with stakeholders to identify business needs and translate them into technical requirements.
• Define and implement development best practices, coding standards, and quality assurance procedures to maintain high code quality and facilitate efficient teamwork.
• Foster a culture of innovation and continuous improvement within the team, encouraging the adoption of new technologies and processes to enhance product quality and efficiency.
• Identify and manage risks and issues that may impact project timelines or quality.
• Provide technical leadership and guidance to the team, mentoring team members to ensure their growth and development.
• Communicate effectively with cross-functional teams and senior leadership to provide updates on progress, issues, and solutions.

What You'll Need:

• Over 6 years of experience in software development using Java and Spring Framework, preferably with Spring Boot, RESTful API implementation, and microservices development, and working with SQL databases such as MySQL and PostgreSQL.
• Prior experience leading a team of software engineers, demonstrating strong leadership skills and the ability to work collaboratively to achieve project goals.
• Solid background in computer science and Java fundamentals, with a passion for staying up-to-date with the latest trends and advancements in the field.
• Extensive experience in delivering highly scalable and available critical business applications, with the ability to design and implement applications with low latency and high throughput.
• Experience working with AWS services and familiarity with Cassandra/DynamoDB.
• Strong knowledge of messaging systems like ActiveMQ, RabbitMQ, or Kafka and caching systems like Redis or Memcached.
• A Bachelor’s degree in Computer Science, Electrical Engineering, or an equivalent field.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings in a hybrid setting.
• Competitive salary.
• Free meals.

About the Role:

As MoveInSync continues to experience rapid growth, we are expanding our technology teams to drive our product toward greater success. We are currently seeking highly-skilled Senior UI Developers to join us in providing technical expertise and creating an exceptional product. 

What You’ll Do:

• Provide technical expertise throughout various project lifecycles – from concept development to solution design, implementation, optimization, and support.
• Act as the primary interface with stakeholders and architects to create technology specifications from business requirements for one or more project modules.
• Take responsibility for preparing the technical design of the module components (including the client/web presentation tier, server tier, data access and data model, integration component, and package function customization).
• Articulate the advantages and disadvantages of using particular technology stacks, components, or design patterns, and work with clients and project teams to determine the optimal architecture for the project.
• Lead efforts related to performance tuning, re-design, and re-factoring of the module.
• Contribute to designing and implementing the build, and release process, as well as system configuration and deployment characteristics of the application.
• Implement the module components hands-on, based on the established framework and open-source standards, and best practices.
• Mentor team members (including those working on the module and other project team members) on technology concepts, best practices for design and implementation, and other processes.
• Communicate effectively on progress, and raise issues and bottlenecks.

What You'll Need:

• Possess vast experience working with Angular 10+ versions.
• Skilled in micro frontend architecture and its implementation.
• Proficient in HTML, CSS, and Javascript with extensive hands-on experience in these technologies.
• Experienced in reactive programming concepts and libraries such as RxJs and ngrx-store, among others.
• Familiarity with Jenkins, a popular continuous integration and deployment tool.
• Proven experience in designing UI systems.
• In-depth understanding of Object-Oriented Programming concepts.
• Knowledgeable in responsive design concepts and practices.
• Hands-on experience with the latest CSS technologies such as flex/grid.
• Strong problem-solving skills.
• Understanding of UI/UX best practices and high-quality design principles.
• Proficient in using git for version control.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings in a hybrid setting.
• Competitive salary.
• Free meals.

About the Role:

We are seeking a highly skilled and motivated iOS developer to join our team. In this role, you will be responsible for designing and developing cutting-edge applications for the iOS platform. You should be eager to learn new technologies and stay up-to-date with the latest advancements in iOS development.

What You’ll Do:

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Work with external data sources and APIs.
• Conduct comprehensive unit testing of code to ensure robustness, usability, and reliability.
• Identify and resolve bugs and continuously optimize application performance.
• Stay informed about emerging technologies and implement them to improve development efficiency.

What You'll Need:

• Minimum of 3 years of experience in native iOS app development.
• BE/BTech degree in Computer Science, Engineering, or a related field.
• Solid understanding of data structures, algorithms, and multithreading.
• Proficient in Swift and strong understanding of OOPS concepts.
• Experience working with remote data through RESTful APIs and handling JSON.
• Familiarity with third-party libraries and APIs.
• Knowledge of Apple’s design principles and interface guidelines.
• Proficient with version control systems, especially Git.
• Good understanding of Android basic components such as Services, Intents, Broadcast Receivers, Fragments, and Android Drawables.
• Familiarity with Android SDK.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

MoveInSync is looking for a Business Analyst to join their team in Bengaluru. As a part of the Operations department, the candidate will have ample opportunities to learn and grow. They will work with diverse teams, leveraging SQL and MS Excel skills to interpret data and drive strategic decision-making. Join MoveInSync for a rewarding career filled with learning and growth!

What You’ll Do:

• Interpret, evaluate, and interrelate data and develop integrated business analyses and projections for incorporation into strategic decision-making.
• Work with different teams in the Business, Ops, and Product functions to drive the adoption of products, processes, and initiatives.
• Use multiple tools (including but not limited to Excel and SQL) to understand data and communicate the financial and operational impact of existing systems and new initiatives.
• Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports and create and publish performance scorecards/dashboards.

What You'll Need:

• Prior experience working with SQL and MS Excel to analyze and manipulate data, create reports, and develop financial and operational projections.
• Knowledge of Google Apps Script can be beneficial for the automation and customization of various Google Workspace applications, such as Sheets, Docs, and Forms
• Proficiency in Python programming language can be advantageous for data analysis, data manipulation, and automation tasks.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

MoveInSync is seeking a talented Pricing Analyst to join our Strategy team. As a Pricing Analyst, you will play a crucial role in interpreting and evaluating data to support strategic decision-making. We are looking for someone who is data-driven, proactive and possesses a unique blend of analytical skills and a fun-loving personality. If you are ready for a challenging yet rewarding opportunity, this role is perfect for you.

What You’ll Do:

• Analyze and integrate data to develop comprehensive business analyses and projections that contribute to strategic decision-making.
• Collaborate with various teams across the organization, including business, operations, and product functions, to drive product adoption, process improvements, and strategic initiatives.
• Utilize a range of tools, such as Excel and SQL, to analyze data, assess the financial and operational impact of existing systems and new initiatives, and effectively communicate findings.
• Conduct regular analyses of key operational metrics, generating actionable and repeatable reports that highlight business trends and opportunities for improvement.

What You'll Need:

• Strong analytical background with advanced proficiency in MS Excel. Knowledge of SQL, Google Apps Script, or Python is advantageous but not mandatory.
• Prior experience in Pricing, Contract Handling, or Procurement (Sourcing).
• Demonstrated ownership mentality, a bias for action, and commitment to maintaining high work standards and ethics.
• Excellent numerical aptitude and ability to work with large datasets.
• Ability to thrive in a fast-paced, cross-functional environment and effectively navigate ambiguity.
• Detail-oriented problem-solving approach with strong presentation skills.
• Strong leadership skills and the ability to motivate and lead diverse, cross-functional teams.
• Familiarity with statistical concepts and their practical applications across industries is a plus.
• Bachelor’s or Master’s degree (B.Tech. / B.E. / MBA) in an analytical field from a Tier-1 or Tier-2 college in India, with at least one year of full-time work experience.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

We am hiring a dynamic & experienced Product Manager(PM) for the MoveInSync One (https://moveinsync.com/moveinsync-one/) team. You will work closely with the existing SaaS  clients in a semi-consulting environment bringing in employee delight, streamline operations through better use of the product, to identify opportunities for optimizations, and eventually help them transition to MoveInSync One platform. 

In this role, you will play a pivotal role in ensuring a seamless and successful process that not only transitions clients but also identifies problems, areas of improvement, and efficiencies, ultimately enhancing their overall experience and value proposition.

What You’ll Do:

• Collaborate closely with existing top SaaS clients to understand their unique transportation and commute challenges and business goals.
• Conduct thorough assessments of clients’ existing workflows, systems, and integration points to identify potential challenges, improvement areas, and optimization opportunities.
• Proactively identify problems, pain points, and inefficiencies in clients’ current processes and workflows, and propose innovative solutions to drive efficiency and value.
• Collaborate with the product development team to advocate for client needs, contribute to platform enhancements, and provide valuable insights for future product iterations.
• Monitor critical performance and operational metrics.
• Create a replicable and scalable model to implement this across clients. This may include identifying and delivering on the key product, audit, and dashboard enhancements delivered through core product changes or low code-no code solutions.
• Work closely with internal cross-functional teams, including customer success, Sales, Engineering, Design, and Customer support, to address client-specific needs and ensure a smooth transition and upsell journey.

What You'll Need:

• Minimum 3 years of experience in product management, strategic or business consulting.
• Bachelor’s degree in Computer Science, Engineering, or a related field; MBA is required but can be waived off for sufficient client exposure.
• Exceptional communication and presentation skills including verbal and written. 
• Analytical mindset, with the ability to assess complex business processes, and identify problems, and areas of improvement.
• Proven project management skills, including the ability to manage priorities simultaneously.
• Strong problem-solving capabilities and a proactive approach to addressing client needs 
• Business sense to prioritize, identify and drive upsell opportunities.
• Self-motivated and adaptable.

Advantages of Working in MoveinSync:

• Stock options, because who doesn’t want a piece of the pie?
• A fast-paced work environment with ample opportunity to learn and grow
• Flexible work timings
• Competitive salary
• Free meals

About the Role:

MoveInSync is looking for a Business Analyst to join our team in Hyderabad. As a part of the Operations department, the candidate will have ample opportunities to learn and grow. They will work with diverse teams, leveraging MS Excel skills to interpret data and drive strategic decision-making. Join MoveInSync for a rewarding career filled with learning and growth!

What You’ll Do:

• Collect and analyse data related to billing operations.
• Identify trends, patterns, and insights from the billing data.
• Conduct research and gather information to support billing process improvements.
• Collaborate with the Lead Operations Manager to develop and implement new billing processes.
• Assist in creating reports and presentations to communicate findings and recommendations.
• Support the resolution of billing issues and discrepancies.
• Participate in cross-functional meetings to provide input on billing-related matters.
• Stay updated with industry trends and best practices in billing operations.
• Assist in training and onboarding new billing associates.

What You'll Need:

• Bachelor’s degree in business administration, finance, or a related field.
• 2 to 4 years of experience as a business analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and interpretation.
• Knowledge of billing systems and processes.
• Excellent communication and presentation skills.
• Detail-oriented with strong attention to accuracy.
• Ability to work independently and as part of a team.
• Proficiency in using data analysis tools and MS Office Suite.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

As a Senior Process Associate in the Operations Department, you will be responsible for executing billing processes for the employee commute service. Your primary objective will be to ensure accurate and timely generation of bills, validate billing data, and resolve any discrepancies or issues that arise. You will play a vital role in maintaining proper documentation of billing activities and records, as well as supporting process improvement initiatives to enhance billing efficiency.

What You’ll Do:

• Execute billing processes for the employee commute service.
• Ensure accurate and timely generation of bills.
• Validate and verify billing data for completeness and accuracy.
• Assist in resolving billing discrepancies and issues.
• Maintain proper documentation of billing activities and records.
• Follow up with internal teams for billing-related information.
• Generate and distribute billing reports as required.
• Participate in training programs to enhance billing knowledge and skills.
• Adhere to quality standards and compliance requirements.
• Support process improvement initiatives to enhance billing efficiency.

What You'll Need:

• Bachelors degree in accounting/finance or a related field.
• 2 to 4 years of experience in billing operations or a related role.
• Proficiency in using billing software and MS Office Suite.
• Knowledge of billing systems and processes.
• Proficiency in data validation and verification.
• Basic analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and meet deadlines.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

As a Senior Android Developer at MoveinSync, you will be an integral part of our Technology team, playing a key role in building and owning advanced applications for the Android platform. Your expertise will be crucial in collaborating with cross-functional teams to define, design, and ship new features, ensuring that our Android applications are cutting-edge and deliver a seamless user experience. Join our passionate team and contribute to the development of innovative solutions that make a real impact in the world of mobility and beyond!

What You’ll Do:

• Build and own advanced application(s) for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs to enhance application capabilities.
• Translate designs and wireframes into high-quality code, adhering to best practices and guidelines.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and continuously improve application performance.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Continuously discover, evaluate, and implement new technologies to keep MoveinSync’s platform at the forefront of innovation

What You'll Need:

• A Bachelor’s degree (BE) in Computer Science, Engineering, or a related subject.
• 6+ years of hands-on experience in Android Development.
• Proficiency in Android, Java, and Kotlin programming languages.
• Knowledge of Android design patterns, SOLID principles, and Java Design Patterns.
• Good understanding of Coroutines and Flows for efficient asynchronous programming.
• Solid grasp of Data Structures and Algorithms to optimize application performance.
• Experience working with remote data via REST and JSON using Retrofit, OKhttp.
• Working knowledge of the general mobile landscape, architectures, and current trends.
• Familiarity with unit test cases frameworks like Espresso and JUnit for ensuring application stability.
• Experience with offline storage, threading, and performance tuning to provide a smooth user experience.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
• Understanding of Google’s Android design principles and interface guidelines.
• Experience with performance metrics and tools to monitor and improve application performance.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

We are seeking a skilled and motivated Process Trainer to join our team. The Process Trainer will play a crucial role in ensuring continuous development of our employees in various processes and workflows. The ideal candidate will possess excellent communication skills, a deep understanding of training methodologies, and a proven track record of facilitating effective learning experiences. As a Process Trainer, you will collaborate with various teams to design, deliver, and assess training programs that enhance employee performance and contribute to overall operational excellence.

What You’ll Do:

• Collaborate with subject matter experts to identify training needs and objectives for various processes.
• Design and develop training materials, including presentations, training manuals, and multimedia content.
• Create engaging and interactive training sessions that align with adult learning principles and cater to diverse learning styles.
• Conduct engaging and informative training sessions for employees.
• Utilize a variety of training techniques, including presentations, workshops, simulations, and hands-on exercises.
• Ensure that training sessions effectively communicate complex processes and concepts in a clear and understandable manner.
• Identify skill gaps among employees and design targeted training programs to address those gaps.
• Develop and deliver refresher training sessions to reinforce knowledge and skills as required.
• Conduct assessments and evaluations to measure the effectiveness of training programs.
• Provide constructive feedback to employees to help them improve their performance based on training outcomes.
• Stay updated with industry trends, process changes, and best practices to enhance training content and methods.
• Continuously refine training materials and methodologies based on feedback and evolving business needs.
• Maintain accurate records of training sessions, attendance, and performance metrics.
• Generate reports detailing training effectiveness and areas for improvement.

What You'll Need:

• Proven work experience of 2- 3 years as a Process Trainer, Training Facilitator or a similar role.
• Hands-on experience coordinating multiple training events in a corporate setting.
• Extensive knowledge of instructional design theory and implementation.
• Proficient in MS Office (esp. PowerPoint); e-learning software is an asset.
• Excellent communication skills.
• Bachelor’s Degree in Education, Training, HR or related field.
• Willingness to travel occasionally.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

We are seeking a dedicated and skilled Voice Trainer to join our team. As a Voice Trainer, your primary responsibility will be to work with customer-facing employees to develop and refine their vocal communication skills. Your focus will be on teaching techniques for clear and effective speech, accent neutralization, pronunciation, and vocal hygiene.

What You’ll Do:

• Conduct regular voice and accent training sessions for new hires and existing employees.
• Design and implement a structured and comprehensive voice training program.
• Assess employees’ speech clarity, pronunciation, grammar, voice quality, pitch, and other vocal attributes.
• Develop individualized training plans based on the unique needs of each employee.
• Coach and guide employees to improve their voice and accent skills, using a variety of training techniques.
• Collaborate with other trainers and management to ensure that training aligns with company objectives and standards.
• Evaluate the effectiveness of voice training programs and provide regular feedback and reports to management.

What You'll Need:

• Previous experience of 2-3 years as a Voice Trainer or similar role.
• Strong understanding of different accents and dialects.
• Proficient in vocal techniques, including breath control, pitch improvement, and pronunciation.
• Excellent communication and interpersonal skills.
• Familiarity with online training platforms and methods.
• Bachelor’s degree in Communication, Linguistics, or related field is preferred.
• Certifications in voice coaching or related field would be an added advantage.
• Occasional travel is part of the job role.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

As a Specialist on our Helpdesk team, you will be a key contributor within our Operations department. You will play a pivotal role in ensuring a seamless and efficient support experience for our users, helping to resolve their issues promptly and maintaining a high level of customer satisfaction.

What You’ll Do:

• Receive and address incoming calls, emails, and trip feedback within established SLAs (Service Level Agreements).
• Document all relevant information following standardized operating procedures.
• Categorize and label requests according to predefined SOPs, considering type and criticality.
• Identify the root cause of issues, document RCA findings and action items internally to facilitate effective problem resolution.
• Engage with relevant stakeholders, provide feedback on RCA results, and communicate effective solutions to users.
• Monitor issue resolution and, if necessary, maintain oversight for a day before closing the ticket.
• Conduct quality checks on calls in real-time to ensure consistent service quality.

What You'll Need:

• Proficiency in Hindi, English, Kannada, Telugu, and Tamil languages.
• Self-motivation and a proactive attitude.
• Strong verbal communication skills, active listening abilities.
• Familiarity with CRM systems and best practices.
• Proficiency in computer applications (MS Excel, MS Office, PowerPoint).
• Effective multitasking and problem-solving capabilities.
• Excellent time management skills.
• Willingness to work in rotational shifts.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

As an Assistant Manager in Billing Operations, you will play a crucial role in ensuring the smooth and efficient functioning of the billing processes. You will be responsible for maintaining high-quality standards, optimizing productivity, and fostering a client-centric approach. This position offers an opportunity to contribute to the success of our organization by effectively managing the billing operations team and facilitating data-driven decision-making.

What You’ll Do:

• Ensure strict adherence to Standard Operating Procedures (SOP) to maintain the highest quality standards in billing operations.
• Monitor and enhance overall team productivity, ensuring tasks are completed efficiently and objectives are consistently met.
• Identify and implement process improvements to streamline billing operations and meet billing deadlines consistently.
• Oversee the accuracy and timeliness of billing data, Management Information System (MIS) generation, and reporting.
• Prepare daily MIS reports and analyze data to provide valuable insights to management, enabling informed decision-making.
• Maintain and provide various records and MIS reports on a daily, weekly, and monthly basis.
• Ensure the complete utilization of Offshore Development Center (ODC) resources and address any challenges that may arise.
• Proactively address client and supplier needs, avoiding complaints and escalations, and maintaining a high level of client satisfaction.
• Effectively develop and manage team members, fostering a collaborative and high-performing work environment.
• Handle conflicts within the team promptly and professionally to maintain a harmonious work atmosphere.
• Promote the sharing of knowledge and information among team members to enhance overall team capabilities.

What You'll Need:

• A bachelor’s degree or equivalent, with a minimum of 4 years of relevant experience in the transport or related industry.
• Outstanding interpersonal and communication skills, both written and verbal, to effectively interact with clients, suppliers, and team members.
• Excellent presentation skills and advanced proficiency in Microsoft Excel to create comprehensive reports and analyses.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

The Customer Success Manager is responsible for managing and building long-term relationships with strategic accounts. The role focuses on maximizing revenues by understanding client requirements and offering solutions to meet objectives.

It involves acting as a liaison to resolve emerging problems with products/services efficiently and accurately.

What You’ll Do:

• Renewal/extension of contracts.
• Ensuring the delivery of value to customers through new product rollouts.
• Impacting revenue contribution.
• Monitoring the support ticket dashboard and taking action in case of delays.
• Cross-selling other products to existing customers.
• Managing all activities related to the account.

What You'll Need:

• Proficiency in Excel and PowerPoint.
• Ability to handle stressful situations and critical issues.
• Result-oriented with a proactive attitude.
• Strong stakeholder management, negotiation skills, and conflict management skills.
• Confidence in troubleshooting and investigating real-time operational issues.
• Focus on maintaining excellent service standards and high customer satisfaction.
• Excellent verbal and written communication skills.
• Previous experience working with customers is preferred (B2B domain experience is a plus but not necessary).

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Competitive salary.

About the Role:

MoveInSync is a dynamic and innovative company primarily dedicated to provide safe corporate commute. We are committed to providing exceptional solutions and services to our clients, and we are seeking a passionate and driven Customer Success Associate Manager to join our team in Hyderabad. Once hired, you will be the primary point of contact for our clients, helping them achieve their goals and maximize the value they receive from our products/services.

What You’ll Do:

• Building and managing long-term relationships with key customers.
• Comprehending customer requirements and ensuring continuous value delivery by optimizing product utilization.
• Collaborating with the sales team to carry out Proof of Concepts (POCs) and pre-sales activities.
• Develop strong, long-term relationships with clients to maximize their share of spending.
• Gain a thorough understanding of key customer needs and requirements.
• Expand relationships with existing customers by identifying needs and proposing solutions.
• Stay up-to-date with industry trends and developments to identify new business opportunities.
• Act as the primary point of communication between key customers and internal teams.
• Prepare regular progress reports and forecasts for internal and external stakeholders using key account metrics.
• We will measure your performance based on achievement of renewals, successful execution of POCs and implementations, contribution to revenue growth and effective escalation management.

What You'll Need:

• Minimum Qualification: MBA/B-Tech preferred.
• Proficiency in Excel and PowerPoint.
• Exposure to pre-sales, account management, or business development is preferred.
• 1-2 years of experience in a Saas product customer success role.
• Strong relationship-building and deepening skills.
• Knowledge of planning and analytics is preferred for this role.
• Strong communication, presentation, quantitative, and analytical abilities.
• Proficiency in stakeholder management, negotiation skills, and conflict resolution.
• Assertive and go-getter attitude.
• Ability to learn quickly and meet deadlines.
• Strong team player.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Competitive salary.

About the Role:

MoveInSync is expanding its technology team and looking for an Angular Lead to provide technical expertise and contribute to the success of their product.

What You’ll Do:

• Design and build complex workflows.
• Provide technical expertise throughout the project lifecycle, from concept to optimization and support.
• Collaborate with stakeholders and architects to translate business requirements into technology specifications.
• Prepare technical designs for project modules.
• Evaluate and recommend technology stack, components, and design patterns.
• Drive performance tuning, re-design, and re-factoring.
• Contribute to the build, release process, system configuration, and deployment of the application.
• Implement module components based on standards and best practices.
• Mentor team members on technology concepts and best practices.
• Communicate progress, issues, and bottlenecks effectively.

What You'll Need:

• Extensive experience with Angular (version 10+).
• Experience in micro frontend architecture.
• Strong skills in HTML, CSS, and JavaScript.
• Familiarity with reactive programming concepts and libraries like RxJs and ngrx/store.
• Knowledge of design patterns and best practices.
• Familiarity with Jenkins.
• Experience in System Designs for UI.
• Proficiency in OOP concepts.
• Understanding of responsive design principles.
• Familiarity with modern CSS technologies like flex and grid.
• Strong problem-solving skills.
• Understanding of UI/UX best practices and design principles.
• Hands-on experience with git.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

We’re seeking an experienced Analytics Team Lead with a minimum of 7 years’ expertise, including significant client-facing exposure. In this role, you’ll guide a team of skilled analysts, utilizing tools such as Advanced SQL, Python, Metabase, and Jasper for impactful data-driven solutions. It is important that the candidate should be proficient in cultivating client relationships, effective communication, and coordinating client-driven reporting requirements. Your adept leadership will enhance our data capabilities, facilitating informed decisions and strategic trajectories.

What You’ll Do:

• Data aggregation, analysis, and interpretation, ensuring accurate reporting, prompt MIS generation, and dedicated metric ownership.
• Collaborating cross-functionally, you’ll align analytical efforts with strategic business objectives.
• Understand the business problem in detail with all nuances.
• Designing dashboards and data summaries for technical and non-technical audiences including client and senior internal stakeholders (C-Level).
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Identify, analyze, and interpret trends or patterns in complex data sets.

What You'll Need:

• Strong knowledge of and experience with reporting packages, databases (SQL), programming (Python, R).
• Strong knowledge of ETL Concepts.
• Strong communication and presentation skills.
• Strong analytical and critical thinking.
• Experience of generating and presenting insights to Senior clients/internal stakeholders.
• Should have knowledge on Cloud (GCP/Azure Microsoft/ AWS Amazon preferrably). Familiarity with Redshift will be an added advantage.
• Should have experience of leading a team of 4-5 members.
• Technical expertise regarding data models, database design development, data mining, data cleansing, data extraction and segmentation techniques.
• Should have good knowledge in Reporting Tools (Jasper /Metabase).
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• BTech/MBA/Equivalent Degree from a premier institute in Computer Science, Statistics, Data Management or a related field.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

We are looking for a skilled Presentation Designer who can create compelling, data-driven presentations and utilize tools like Power BI to effectively convey information. The ideal candidate should have a knack for designing engaging content on Google Slides, facilitating seamless collaboration with cross-functional teams.

What You’ll Do:

• Develop a variety of presentations for both internal and external purposes, including sales presentations and pitch decks.
• Incorporate animations and transitions strategically to enhance presentation impact.
• Utilize graphic design to create marketing materials when the need arises.

What You'll Need:

• 2-4 years of experience in crafting professional presentations using Google Slides.
• Proficiency in graphic design, including expertise with specific Adobe Suite applications (e.g., Photoshop, Illustrator, InDesign).
• This role requires you to be in the office at least 3 days in a week, so please apply only if you can commit to being on-site.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

We are looking for a Video Editor to join our team. Your primary responsibility will be to produce engaging videos. If you are proficient in video editing or have a background in animation, then this role is for you.

What You’ll Do:

• Work closely with the team to understand project objectives and target audience.
• Edit raw video footages or create videos from text using stock footage. 
• Add music, sound effects and voice overs to videos as needed to make high-quality, professional videos that meet our brand guidelines.
• Incorporate 2D or 3D animations when appropriate to engage the audience.
• Review and proof videos to ensure accuracy, consistency, and adherence to brand guidelines.
• Manage time effectively to meet project deadlines and expectations while maintaining high-quality standards.
• Stay up-to-date with industry trends and software updates to ensure the use of the latest techniques and software features.

What You'll Need:

• Proficient in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro)
• Knowledge of animation tools (e.g., Adobe After Effects)
• Proficiency in graphic design, including expertise with specific Adobe Suite applications (e.g., Photoshop, Illustrator, InDesign).
• This role requires you to be in the office at least 3 days in a week, so please apply only if you can commit to being on-site.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

MoveInSync is looking for a Webmaster to join their team in Bengaluru full-time. The candidate will  work with the marketing team, primarily focusing on website management and maintenance. Join MoveInSync for a rewarding career filled with learning and growth!

What You’ll Do:

• Test the website across browsers, operating systems and devices daily.
• Manage, maintain, and troubleshoot the website.
• Debug pages and fix broken links or images.
• Implement security measures.
• Optimize the website. 
• Immediately update stale or incorrect information present on the website.
• Add new content to the website when needed.
• Address user complaints, collaborate with team members, and stay updated on web standards and technologies to deliver a functional and user-friendly website.

What You'll Need:

• 2-5 years of experience as a Webmaster or Web Developer.
• Proficient in WordPress, HTML/CSS, XML; knowledge of SQL and Javascript is preferred but not necessary. 
• Knowledge of web analytics and website optmization.
• Familiarity with web standards.
• Working knowledge of website management tools.
• Strong troubleshooting and analytical abilities.
• Excellent communication and teamwork skills.
• Ability to generate creative ideas.
• Attention to detail and outstanding organizational skills.
• Bachelors in Computer Science/Information Technology or a related field is preferred.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

MoveInSync is actively hiring a full-time Mobile App Tester in Bengaluru. Ideal candidates will be results-driven and who can analyze, troubleshoot, and optimize MoveInSync mobile apps for our clients.

What You’ll Do:

• Evaluate mobile products across various platforms, including web applications, iOS, and Android.
• Conduct thorough testing of mobile devices to ensure efficient configuration, operation, and functionality.
• Develop automated test scripts and frameworks to enhance mobile app performance.
• Produce clear and concise test reports and release notes for communication with the team.
• Provide constructive feedback to development teams on technical, troubleshooting, or operational issues.
• Assist in the configuration of test environments to simulate real-world usage scenarios.
• Conduct field testing in every release sign-off to ensure optimal performance.
• Collaborate with cross-functional teams to understand requirements and ensure testing meets expectations.

What You'll Need:

• At least two years’ experience in mobile application testing and automation.
• Working knowledge of mobile operating systems such as iOS and Android.
• Experience in using configuration management or version control tools.
• Experience in developing automated test scripts.
• Basic understanding of programming languages.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

MoveInSync is actively hiring a full-time Automation Test Lead (SDET) in Bengaluru. Ideal candidates will have expertise in functional and automation testing, particularly with Selenium and BDD Cucumber/Gherkin automation.

What You’ll Do:

• Lead and manage a team of testers
• Set up Test Automation Frameworks
• Integrate testing into CI/CD tooling in a DevOps environment

What You'll Need:

• 7+ years’ experience in Selenium, BDD Cucumber, API testing, and CI/CD integration.
• Proven leadership in team management and setting up Test Automation Frameworks. 
• Proficient in Postman, GIT, SQL queries, and various IDEs. 
• Strong knowledge of STLC, testing types, JIRA, QC tools, and Agile methodologies. 
• Additional skills include accessibility testing, Java, Windows, Linux, client liaison, and test environment management. 
• Excellent communication and problem-solving abilities.

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.

About the Role:

This is a critical role which requires managing a 24/7 team across multiple locations in Central Business Operations. It focuses on planning, execution, and improving centralized operations for Employee Transport services.

What You’ll Do:

• Manage a 24X7 team in various locations within the Central Business Operations Function.
• Oversee Centralised Operations to ensure smooth Employee Transport services.
• Hold regular meetings with Ground Ops, Supply, Quality, and Infosec team to address issues and drive continuous improvement.
• Create, manage and review operational reports, such as, attendance adherence, process scorecard, and metrics management.
• Provide leadership and guidance to direct reportees to ensure consistent administration of company policies and standards.
• Conduct periodic review meetings, on the updates and performance of the processes, with all the relevant stakeholders.

What You'll Need:

• Experience in handling highly visible Customer Relations role
• Excellent written and oral communication skills
• Influencing skills and ability to work under pressure and cope with ambiguity
• Experience indirect interactions with senior stakeholder
• Knowledge of Six Sigma/Lean Processes, will be an advantage
• Good knowledge of statistical concepts and their application to operations along with expertise in the use of technical/statistical tools to drive quality and process improvements
• Executive presence and presentation skills
• Experience leading and motivating a diverse team

Advantages of Working in MoveinSync:

• A fast-paced work environment with ample opportunity to learn and grow.
• Flexible work timings.
• Competitive salary.
• Free meals.